Resident Center Video Library

Welcome to the
Resident Center

The Resident Center is a one-stop shop full of services such as ePay, Rent Reporting, Renters Insurance, Maintenance Requests, and more, designed to enhance your resident experience. In this video, we will walk you through the aforementioned services and other key features of the Resident Center, including updating your contact information, finding your lease information, viewing announcements, and accessing important documents.


How to Submit Maintenance Request

Have you ever dealt with a maintenance issue, but didn’t know how to contact your property manager? In this video, we’ll show you how easy it is to submit maintenance requests and general inquiries to your property manager!


How to Cover Your Belongings with Renters Insurance

Incidents can happen at any time, anywhere—even when we least expect it. Renters are responsible for protecting their personal property against theft, damage, and potential legal liabilities. Luckily, getting Renters Insurance coverage or adding your existing policy can be easily done from the Resident Center. In this video, we’ll show you how to purchase a new policy or add an existing policy.


How to Build Your Credit with Rent Reporting

As you know, building good credit is the key to getting the big-ticket items you want, better loans, lower interest rates, and more. By automatically reporting your rent payments, you can start building credit today. In this video, we’ll show you how to sign up for Rent Reporting in the Resident Center!


How to Use ePay for Online Payments

When you use ePay in the Resident Center, you can pay your rent anytime, anywhere, and even set up automatic recurring payments. In this video, we’ll show you how easy it is to make one-time payments, schedule future payments and set up autopay.